Currently we are making final fixes to Mac and Linux versions. Further information about their release would be published soon.

No. Once you purchase Cossacks 3, Steam will provide you with version for every OS (Mac, Linux and Windows).

Yes! The game is crossplatform and has one multiplayer lobby for every system.

Yes! They will come as a DLC in 2017.

Later we will add an easier AI options to the game.

After the game has released, we`ve added the following four nations: Denmark, Netherlands, Saxony, Bavaria. During 2017 we’re going to add the following nations: Piedmont,  Switzerland, Hungary and Portugal. In the future we plan to add completely new to the Cossacks series nations.

You can queue construction of up to 12 buildings.

Contact us via email at support@cossacks3.com and attach your profile.dat to the letter. You can find it in your profile folder, that’s located at C:\Users\%username%\Documents\cossacks\profiles\%profilename%\profile.dat.

Contact us via email at support@cossacks3.com and attach your registered email and MP code to the letter, as well as a short description of your problem.

Contact us via email at support@cossacks3.com and attach your registered email and MP code, along with your new desired nickname and/or password.

The problem lies with your video card drivers, you should update them. 

To do so, use the following instructions:

1) Press Win + R buttons at the same time.
2) Type “dxdiag” in the popped up window
3) Select a “Display” subfolder in the new window
4) You will be able to see the name of your video card under the “Device” section.

For nVidia users:

1) Open the official nVidia site www.nvidia.com.ua/Download/index.aspx?lang=ru
2) Choose your card model and your OS and press “Search”;
3) Press the “Download” button in the new window;
4) Update your drivers by following the instructions provided by a recently downloaded file

For AMD/Radeon users:

1) Open the official AMD site www2.ati.com/drivers/auto/autodetectutility.exe
2) Download the Auto Detect Utility
3) Update your drivers with the Auto Detect Utility

For Intel users:

1) Open the official Intel site http://www.intel.com/content/www/us/en/support/detect.html
2) Download the Intel® Driver Update Utility 
3) Update your drivers with the Intel® Driver Update Utility

Check your computer for any gameplay capturing software, i. e. Plays.TV, Shadowplay, Raptrt, Xsplit Gamecaster etc. Disable or delete them. To do so, use the following steps:

1) Check if any of abovementioned programs is installed on your PC. They should appear on taskbar or in “Processes” tab of Task Manager as:
- playes_ep64.exe, 
- playstv.exe 
- raptr.exe
- xsplit.Core.exe
nvidiaStreamerService.exe

2) Close the application(s)
This applies to both nVidia and AMD cards.

You should update your Intel video card drivers with help of Intel® Driver Update Utility, that can be found here: www.intel.com/content/www/us/en/support/detect.html

The problem lies with your sound card drivers, please update them. This error can be also caused by a conflict between integrated and external sound cards, so check your hardware as well.

You should add the game to Windows DEP’s exceptions and run it as an administrator. 
To add Cossacks 3 to Windows Firewall you need to follow the instructions below:

For Windows XP users:
1) Open your Start Menu
2) Open the Settings tab
3) Open your Control Panel
4) Select Windows Firewall
5) Proceed to “Exceptions” tab and press “Add another program”
6) In the popped up window press “Browse…” and select Cossacks.exe in the game’s folder
7) In the list of allowed programs and components near the selected file tick the boxes for “Private” and “Public” networks.
8) Press OK.

For Windows 7 users:

1) Open your Start Menu
2) Open your Control Panel
3) Select System and Security
4) In the new window select “Allow programs to be launched through Windows Firewall”
5) Select “Allow another program”
6) In the popped up window press “Browse…” and select Cossacks.exe in the game’s folder
7) In the list of allowed programs and components near the selected file tick the boxes for “Private” and “Public” networks.

For Windows 10 users:

1) Click on your Start menu with your Right mouse button.
2) Select Control Panel from the popped up menu.
3) Select System and Security
4) In the new window select “Allow programs to be launched through Windows Firewall”
5) Select “Allow another program”
6) In the popped up window press “Browse…” and select Cossacks.exe in the game’s folder
7) In the list of allowed programs and components near the selected file tick the boxes for “Private” and “Public” networks.

If this solution won’t stop the problem from occurring, please contact us via email at support@cossacks3.com with a short description of your problem and your actions prior to the crash. Screenshots of your error may also help, as well as DxDiag.txt of your PC and a save file close to the moment when the error occurs. You can find your save files at C:\Users\%username%\Documents\cossacks\profiles\%profilename%\saves.

To create a DxDiag file, please perform the following actions:
• Click "Start" or press "Windows key + R"
• Type "dxdiag" and press "OK"
• In the new window, choose "Save all information"
• After you've saved the file, attach it to your email.